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JL CLOSETS PRIVACY POLICY

Welcome to JL Closets! We’re excited to help you transform your space. These Terms of Service outline our agreement with you, so please take a moment to read through them.

Last Updated: [July, 2024]

1. Introduction

Welcome to JL Closets! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.jlclosets.com), use our services, or interact with us in any way. This policy applies to all visitors to our website, regardless of their location. As we serve customers primarily in Florida but individuals across the United States visit our website, we’ve included information relevant to various state privacy laws.

2. Information We Collect

We collect the following categories of personal information: This policy applies to all visitors to our website, regardless of their location. As we serve customers primarily in Florida but individuals across the United States visit our website, we’ve included information relevant to various state privacy laws.

a) Personal Identifiers:

Name
Email address
Phone number
Postal address
IP address
Account login credentials

b) Customer Records:

Payment information
Purchase History
Service requests
Warranty information

c) Protected Classifications:

Age
Gender
Marital status (if voluntarily provided)

d) Commercial Information:

Products or services purchased, obtained, or considered
Other purchasing or consuming histories or tendencies

e) Internet or Network Activity:

Browsing history on our website
Search history on our website
Information about your interaction with our website or advertisements

f) Geolocation Data:

Physical location or movements

g) Sensory Data:

Audio recordings of customer service calls
Images or videos (if you share them with us)

h) Professional Information:

Job title and employer (for business customers)
Business contact information

i) Inferences:

Profile reflecting preferences, characteristics, and behaviors

j) Sensitive Personal Information:

Account login credentials
Precise geolocation (if you allow it)

3. How We Collect Information

We collect information through:

a) Direct interactions:

When you create an account, make a purchase, request a quote, contact customer service, sign up for our newsletter, or participate in promotions

b) Automated technologies:

Cookies, web beacons, and similar technologies
Your device or browser

c) Third-party sources:

Social media platforms (if you interact with us there)
Business partners
Service providers
Publicly available sources

4. How We Use Your Information

We use your personal information for the following purposes:
a) Providing and improving our services
b) Processing transactions and sending related information
c) Communicating about our products, services, and promotions
d) Personalizing your website experience
e) Responding to inquiries and providing customer support
f) Analyzing website usage and improving our online presence
g) Detecting and preventing fraud or unauthorized access
h) Complying with legal obligations
i) Enforcing our terms of service
j) Conducting market research and analytics
k) Managing our business operations

5. Information Sharing and Disclosure

We do not sell your personal information as defined by the California Consumer Privacy Act (CCPA) or other applicable laws. We may share your information in the following circumstances:
a) With service providers who help us operate our business
b) With business partners for joint marketing efforts (with your consent)
c) In response to legal requests or to comply with applicable laws
d) To protect our rights, privacy, safety, or property
e) In connection with a business transition (e.g., merger or acquisition)
f) With your consent or at your direction

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information

For California Residents (CCPA Rights):

Right to Know: You can request information about the personal data we’ve collected about you in the past 12 months.
Right to Delete: You can ask us to delete personal information we’ve collected from you, subject to certain exceptions.
Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out: You can opt out of the sale of your personal information (if applicable) and certain types of targeted advertising.
Right to Limit Use of Sensitive Personal Information: You can request that we limit the use of your sensitive personal information to specified purposes.

For Virginia Residents (VCDPA Rights):

Right to Access: You can confirm whether we are processing your personal data and access such data.
Right to Correct: You can correct inaccuracies in your personal data.
Right to Delete: You can request deletion of personal data provided by or obtained about you.
Right to Data Portability: You can obtain a copy of your personal data in a portable and readily usable format.
Right to Opt-Out: You can opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects.

For Nevada Residents: You have the right to opt-out of the sale of your personal information if a business sells your personal information. However, we do not sell personal information as defined under Nevada law. For Residents of Other States: As privacy laws continue to evolve, residents of other states may have similar rights. We will comply with applicable state laws regarding data privacy rights. To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Security

We implement reasonable security measures to protect your personal information, including: a) Encryption of sensitive data in transit and at rest b) Regular security assessments and penetration testing c) Employee training on data protection d) Access controls and authentication measures However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

While we primarily serve customers in Florida, our website may be accessed from anywhere in the United States and potentially worldwide. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this policy indicates when it was last revised. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

14. Contact Us

Our services are not directed to children under 13. We do not knowingIf you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: JL Closets 160 NW 16th St Boca Raton, FL 33432 Phone: 561-912-9881 Email: privacy@jlclosets.com By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you!

561.912.9881

JL CLOSETS PRIVACY POLICY

1. Introduction

2. Information We Collect